So, you’ve prepped and primped your home, and it’s been photographed looking its very best. Now you’re ready for the next step in the selling process – property viewings. This can be a make-or-break moment, where buyers either fall in love and make an offer on the spot or decide it’s not for them.
So how can sellers ensure property viewings run smoothly and that nothing they do or say deters a potential buyer? Aside from the obvious things like keeping your home clean and clutter-free (with no dirty laundry in sight), most agents recommend that sellers leave during property viewings.
This advice may seem counterintuitive. Surely, the owner, knowing more about the property than anyone else, should be on hand to answer questions. But based on our years of experience, we’d advise that owners (and their children and pets) are not present during property viewings. Here’s why.
Awkward Atmosphere
Property viewings are an opportunity for buyers to visualise themselves living in the property. Having the owner present can be off-putting and make all parties feel uncomfortable.
Rushing the Viewing
If buyers feel uneasy, they may rush the viewing instead of taking the time to carefully consider the property’s merits and potential.
Leave it to the Experts
Agents, with years of experience in managing property viewings, have already asked the buyers an array of questions to understand what they’re looking for and have established a rapport with them.
Negotiating Expertise
Good agents are expert negotiators, adept at responding to cheeky or outright audacious offers. However, when put on the spot, anxious sellers can sometimes inadvertently reveal too much or say something unhelpful.
Candid Feedback
After a property viewing, an agent will ask the buyer for feedback. This can be a useful way to identify any concerns that need addressing. Buyers are less likely to be honest with the owner as they won’t want to appear rude.
Utilising Seller Expertise
If buyers have questions about the history of the property or want details about refurbishment works, the agent can pass these questions on to the seller. This way, the seller’s expertise is utilised, just not during that first viewing.
Looking to sell your home? Contact us today for a free valuation and expert advice on selling your home successfully.
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